Free ground shipping on all products.

• • Upon placing your order Ananda will send a confirmation email including the FedEx tracking number.
  • The delivery, on average, is 5-10 Business days depending on location.
  • Your packages my arrive at different times due to FedEx sorting

Signature Required Delivery

• • At the time of delivery, your package will require an adult signature to be delivered. FedEx will attempt to deliver your order for three consecutive business days until the package is successfully delivered. If upon the third attempt FedEx is unable to deliver your package, FedEx will return the product to Ananda and we will initiate a return authorization.

Waiving Signature Required Delivery

• • Ananda is not responsible for replacing any lost or stolen product once we receive a delivery confirmation.

If your packages have arrived damaged please contact us immediately so we can provide a solution

We offer White Glove delivery at checkout (+$150 upgrade).

• • Delivery includes in-home set up and removal of packing materials.
  • Delivery on average is 2-4 weeks depending on location. The carrier will call or email within 1-2 weeks of order confirmation to set up a delivery appointment; an adult must accept, sign and be present for the entirety of the delivery.
  • Delivery and set up should take approximately 30-45 minutes if the set-up area is cleared and there are clear pathways from the truck to the installation area. If you have chosen the Haul Away Service at checkout, your mattress and box spring will be removed at the time of delivery.
  • The customer must clear an area roughly 10ft x 10ft for ease of set up and installation. All pathways must be clear from the truck to the room of choice for set up.
  • If you wish to use a bedframe, place it in the final desired location and remove any slats or railings.

Ananda Adjustable Base 10-Year Limited Warranty

FULL 1-YEAR WARRANTY: The Ananda Adjustable Base is warranted against defects in materials or workmanship for a period of one year from the date of purchase to the original purchaser. During the first year, Ananda will repair or replace, at no cost to the original purchaser, any defective part This includes all authorized labor and transportation costs incurred with the repair or replacement of any parts found to be defective.

2 YEAR MOTOR WARRANTY: The Ananda Adjustable Base has a two-year, full replacement warranty, parts, labor, and transportation; on the motor should the motor(s) fail during the first two years of this warranty from the original purchase date.

5 YEAR WARRANTY: During year 2 through year 5, from the original purchase date, Ananda will replace any bed part, to the original purchaser, found to be defective. The part must be returned within fourteen (14) days of receipt of the replacement part(s) or purchaser may be subject to charges for said part(s) to include, but not limited to freight charges. Liability of Ananda is limited to the replacement of the defective part or parts ONLY with purchaser responsible for all service, installation and transportation costs of said part(s).

10 YEAR LIMITED WARRANTY: During year 6 through year 10 from the original purchase date, Ananda will replace, per the terms and conditions set forth in this paragraph, any bed part found to be defective. Purchaser shall pay 1 /180 of the current replacement cost of the defective part multiplied by the number of months, after the fifth (5th) year, from the original purchase date. This warranty applies only to replacement part(s). The purchaser may be subject to charges for said part(s) to include, but not limited to, freight charges. Liability of Ananda shall be limited to the replacement of the defective part(s) only with purchaser responsible for all service, installation and freight costs of said part(s).

ADDITIONAL TERMS AND CONDITIONS: Warranty does not include reimbursement for inconvenience, removal, installation, set up, loss of use, shipping, or any other costs or expenses not expressly covered in this warranty. This warranty does not apply:

• To damage resulting from misuse or abuse caused by the purchaser.
• To damage caused by the repairs or parts replacement by an authorized person.
• If the Ananda Adjustable Base has been mishandled (including during shipping), subject to physical abuse or an improper power supply, or otherwise operated in a manner inconsistent with procedures outlined in the owner's manual and warranty.
• To damage to mattresses, bedding, cables, electrical cords, or accessories supplied by dealers.
• To modification of the Ananda Adjustable Base without prior written consent by Ananda.
• To costs for unauthorized service calls for educating the consumer about the Ananda Adjustable Base or locating properly functioning power outlets.
• If the recommended weight restrictions are exceeded.
• If used in any environment or a commercial setting for which it was not intended. Some states do not allow the exclusion of incidental or consequential damages; therefore, the above limitation or exclusion may not apply. This warranty gives the purchaser specific legal rights. The Purchaser may have the other rights, which may vary from state to state. This warranty is valid in the 48 continuous states.

WORKING WEIGHT LIMITS: Although your Ananda Adjustable Base has been rigorously tested within the recommended limits in this publication, to maintain the highest quality standards, exceeding the recommended weight limits may void your warranty. The recommended weight restriction is 750 lbs. and is calculated to include the weight of the mattress.